Track 1 - Digitization of Business and its Global Infrastructure – Private and Public Challenges

Session 1

DEFINING CYBERETHICS
Olli Mäkinen, The Tritonia Academic Library, Vaasa; Jyri Naarmala, University of Vaasa

A STUDY OF THE DEPLOYMENT OF OPEN SOURCE SOFTWARE – FINNISH EXPERIENCES FROM PUBLIC AND PRIVATE SECTOR
Mikko Puhakka, Helsinki University of Technology; Marko Seppänen, Tampere University of Technology; Ville Oksanen, Helsinki University of Technology

TRUST, RISK, PRIVACY AND SECURITY IN E-COMMERCE A STUDY OF THE DEPLOYMENT OF OPEN SOURCE SOFTWARE – FINNISH EXPERIENCES FROM PUBLIC AND PRIVATE SECTOR
Kyösti Pennanen, University of Vaasa; Taina Kaapu, University of Tampere; Minna-Kristiina Paakki, Rovaniemen ammattikorkeakoulu

Session 2

THE IMPACT OF TECHNOVATION AND COLLABORATION ON STRATEGIC SERVICE CLASSIFICATION IN THE DIGITAL ECONOMY
Renu Agarwal, Willem Selen, Macquarie Graduate School of Management

AN INTEGRATED SERVICE-ORIENTED DEVELOPMENT PLATFORM FOR REALIZATION OF E-BUSINESS SYSTEMS
Xiaohua Lu, Yinsheng Li, Fudan University; Chi-Chun Lo, National Chiao-Tung University; Kuo-Ming Chao, Coventry University

Session 3

UNDERSTANDING E-PROCUREMENT: QUALITATIVE CASE STUDIES
Vinit Parida, Luleå University of Technology; Kittipong Sophonthummapharn, Umeå University; Upasana Parida, Luleå University of Technology

INFLUENCE OF ENTERPRISE SYSTEMS ON BUSINESS PROCESS AGILITY
Ravi Seethamraju, University of Sydney

RISKS IN ERP PROJECT – CASE STUDY OF IS/ICT MANAGEMENT CAPABILITY MATURITY LEVEL AND RISK ASSESSMENT
Mika Ojala, Inka Vilpola, Ilkka Kouri, Tampere University of Technology

Session 4

A QUALITATIVE ANALYSIS OF CONSUMERS' PERCEPTIONS OF THE TRUSTWORTHINESS OF E-COMMERCE
Kyösti Pennanen, University of Vaasa; Minna-Kristiina Paakki, Rovaniemen ammattikorkeakoulu

CREATING CONSUMERS' ACCEPTANCE OF ELECTRONIC RISK MANAGER
Raija Järvinen, Liisa Peura-Kapanen, National Consumer Research Centre

E-BANKING INTEGRATED DATA UTILIZATION PLATFORM WINBANK CASE STUDY
Vasilis Aggelis, Piraeus Bank SA

Session 5

BARRIERS TO ADOPTION OF ADVANCED E-BUSINESS IN WELSH SMALL AND MEDIUM SIZED ENTERPRISES
James Willatts, Anthony Davies, Paul Beynon Davies, Cardiff University

Session 6

TOWARDS SEAMLESS PRODUCT STRUCTURE INFORMATION INTEGRATION
Paavo Kotinurmi, Helsinki University of Technology; Ilse Becker, Valmet Automotive Oy

RE-QUALIFYING DELIVERED DEVICES AND INVENTORY FOR A NEW PRODUCT SPECIFICATIONS, A CASE STUDY
Seppo Orsila, Mika Aho, Modulight, Inc.

THE KEY SUCCESS FACTORS IN DISTRIBUTED PRODUCT DEVELOPMENT – CASE RUSSIA
Anna Kyrki, Samuli Kortelainen, Lappeenranta University of Technology

Session 7

THE EFFECTS OF CRM PRACTICES AND MULTIPLE CHANNELS ON CUSTOMER BEHAVIORAL AND ATTITUDINAL LOYALTY IN FINANCIAL SERVICES
Ja-Shen Chen, Yuan-Ze University; Russell K.H. Ching, California State University

APPLYING ABSORPTIVE CAPACITY CONSTRUCT TO CUSTOMER-RELATED KNOWLEDGE PROCESSING
Hanna Salojärvi, Liisa-Maija Sainio, Lappeenranta University of Technology

THE SUSTAINABLE MANAGEMENT OF THE SERVICE CENTER FOR HIGH TECH INDUSTRY IN ASIA - A CASE STUDY OF MIO-TECH
Min-Jen Tsai, National Chiao Tung University

Session 8

THE ROLE OF OPEN KNOWLEDGE IN REGIONAL DEVELOPMENT – CASE STUDY
Claudio Inguaggiato, Susanna Longo, Michela Garbarini, CSP – Innovazione nelle ICT

ELECTRONIC GOVERNMENT AND PUBLIC SERVICE MODERNISATION: EXPERIENCE FROM THE FRONTLINE
Tony Kieran, Donegal County Council; Joe McDonagh, Trinity College Dublin

THE ROLE OF COMPLEXITY IN PREPARING FOR MUNICIPAL DECISION-MAKING
Harri Jalonen, Turun ammattikorkeakoulu

Session 9

A HOLISTIC METHOD FOR FINDING OUT CRITICAL FEATURES OF INDUSTRY MAINTENANCE SERVICES
Juha-Matti Ranta, Josu Takala, University of Vaasa

INTRODUCING A STRATEGIC INFORMATION SYSTEMS PLANNING METAMETHOD FOR COOPERATIVE INTERORGANIZATION RELATIONSHIPS Marko Mäkipää, University of Tampere

A FRAMEWORK FOR UTILIZING GROUP SUPPORT SYSTEMS IN SCENARIO PROCESS
Kalle Piirainen, Samuli Kortelainen, Kalle Elfvengren, Markku Tuominen, Lappeenranta University of Technology

Session 10

MOBILE BROADCAST BUSINESS DYNAMICS
Eino Kivisaari, Helsinki University of Technology

EXPLORING THE POSSIBILITIES FOR MOBILE INSURANCE SERVICES
Jarno Salonen, VTT Technical Research Centre of Finland; Aki Ahonen, University of Tampere; Harri Koskinen, VTT Technical Research Centre of Finland

MATURITY OF ELECTRONIC COMMERCE: A REVIEW OF THE PRINCIPAL MODELS
Lassaad Ghachem, University of Neuchâtel

Session 11

A MODEL FOR CONTROLLING THE PATIENT CARE PROCESS - THE CHALLENGES AND OPPORTUNITIES OF ELECTRONIZATION
Katja Klemola, Tanja Kaarna, Lappeenranta University of Technology; Ritva Kauppinen, South Karelia Hospital District; Timo Kärri, Lappeenranta University of Technology

THREE PHASES RFID ADOPTION: A ROAD MAP TO SUCCESS
Waiman Cheung, Sung-Chi Chu, Timon C. Du, The Chinese University of Hong Kong

A STUDY OF THE UPTAKE OF INFORMATION SECURITY POLICIES BY SMALL AND MEDIUM SIZED BUSINESSES IN WALES
Anthony Burns, Anthony Davies, Paul Beynon Davies, Cardiff University

Session 12

MULTI-BEHAVIOR AGENT MODEL FOR SUPPLY CHAIN MANAGEMENT
Pascal Forget, Sophie D'Amours, Jean-Marc Frayret, Laval University

DO ENTERPRISE SYSTEMS ENABLE SUPPLY CHAIN INTEGRATION?
Ravi Seethamraju, University of Sydney

Session 13

THE ROLE OF CUSTOMER PARTICIPATION IN CREATING E-SERVICE VALUE
Kristina Heinonen, Hanken - Swedish School of Economics and Business Administration

BUILDING A CUSTOMER VALUE MODEL IN MOBILE COMMUNICATION BUSINESS
Mikko Pynnönen, Jukka Hallikas, Lappeenranta University of Technology

AN ANALYSIS OF M-COMMERCE SERVICES IN DIGITAL CONTENT MARKETS: SIX SOCIETAL ENVIRONMENTS EFFECTING M-COMMERCE
Merja Taipaleenmäki, University of Tampere

Session 14

THE SELECTED IMPLICATIONS ON EFFECTS TO TRADITIONAL BUSINESS SECTORS OF INCREASING MARKETING IN WWW – TENTATIVE FINDINGS Lea Ahoniemi, Maria-Riitta Ahoniemi, University of Tampere

INVESTIGATING THE EFFECT OF CONSUMER TRAITS ON THE RELATIVE IMPORTANCE OF TAM CONSTRUCTS IN AN E-COMMERCE CONTEXT
Thijs L.J. Broekhuizen, Eelko K.R.E. Huizingh, University of Groningen

PERCEIVED ATTRACTION OF ONLINE COMMUNITIES AMONG ELDERLY PEOPLE
Tuula Mittilä, Turku School of Economics; Maria Antikainen, Tampere University of Technology

Session 15

SOFTWARE OUTSOURCING PARTNERSHIP PROCESS – A LIFE CYCLE?
Marianne Kinnula, Veikko Seppänen, Juhani Warsta, Sari Vilminko, University of Oulu

THE PROVISION OF INTER-ORGANISATIONAL INFRASTRUCTURE AS AN APPROPRIATE ROLE FOR COSOURCING
Mark Borman, The University of Sydney

ENHANCING STUDENT LEARNING OF ENTERPRISE INTEGRATION BY DEPLOYING SAP R/3 INTO CURRICULUM
Ravi Seethamraju, The University of Sydney